Privacy Policy

Bansal Academy ("we", "our", "us") is committed to protecting your privacy and ensuring transparency in how we handle your personal data.

This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you access our website, enroll in courses, or use our services.

By accessing or using our platform, you agree to the terms outlined in this policy.

We may collect the following categories of information:

Personal Information: Name, email address, phone number, billing details, and academic information provided during registration.

Account Information: Login credentials, enrolled courses, progress tracking, and exam performance data.

Technical Information: IP address, browser type, device information, operating system, and usage data.

Payment Information: Transaction details processed securely through authorized payment gateways.

Communication Data: Messages, support queries, feedback, and interactions with instructors.

We use collected information for legitimate business purposes including:

Providing access to courses, study materials, and live sessions.

Managing your account and tracking academic progress.

Processing payments and generating invoices.

Improving website functionality and user experience.

Sending important service updates and notifications.

Preventing fraud, abuse, or unauthorized activities.

We use cookies and similar technologies to enhance user experience, analyze traffic, and understand user behavior.

Cookies help us remember login sessions, personalize content, and measure performance metrics.

You may control cookies through your browser settings.

We do not sell your personal data. However, we may share information with:

Trusted service providers assisting in hosting, payment processing, and analytics.

Government authorities if required under applicable law.

Professional advisors including legal and financial consultants.

We implement industry-standard technical and organizational measures to safeguard your data from unauthorized access, misuse, or disclosure.

While we strive to protect information, no digital system is completely secure.

We retain your information only for as long as necessary to fulfill educational, legal, accounting, or operational obligations.

Upon account deletion request, data will be securely removed subject to statutory retention requirements.

You have the right to:

Access the personal information we hold about you.

Request correction of inaccurate data.

Request deletion of your personal information.

Withdraw consent for marketing communications.